Shipping Policy

At Health & Wellness Warehouse, we are committed to delivering your order as quickly and safely as possible. Please review our shipping policy before placing your order.

Order Processing

• Orders are processed within 1–3 business days after payment has been successfully received.

• Orders are processed Monday through Friday, excluding weekends and public holidays.

• During peak seasons or promotional events, processing times may be slightly longer.

Shipping Times

Estimated delivery times vary depending on your location.

• United States: 5–12 business days

• Canada: 7–15 business days

• United Kingdom: 5–10 business days

• Australia & New Zealand: 7–15 business days

• Europe: 7–15 business days

• Other International Locations: 10–20 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery location and selected shipping method. We may also offer free shipping promotions on qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking information may take 24–72 hours to become active.

Multiple Shipments

Some orders may arrive in separate packages if they are fulfilled from different warehouse locations or suppliers. There will be no additional shipping charge for split shipments.

Delays

Occasionally, shipping delays may occur due to factors beyond our control, including:

• Customs inspections

• Severe weather conditions

• Carrier delays

• High seasonal demand

• Incorrect or incomplete shipping information

We appreciate your patience should these situations arise.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. If an incorrect address is entered, please contact us immediately. We cannot guarantee address changes once an order has been processed or shipped.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact our support team within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue and provide a suitable solution whenever possible.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authority. These charges are the responsibility of the customer.

Need Assistance?

If you have any questions regarding your shipment or delivery, please contact our customer support team through the Contact Us page. We are always happy to assist you.